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Improved Margins, Happier People, Great Guest Experiences: How Labour Productivity Tools Can Transform Your Multi-Site Operation

25 Mar 2024
HRC - TechX
Technology , Hospitality
Tight margins and multiple headwinds in the form of people, costs and meeting consumer demand for great experiences every visit means there has never been a better time to embrace the power of next generation productivity tools. This panel knows best and first-hand how those tools must be coupled with great leadership and great well-connected teams to optimise the guest experience.
Chairperson
Karina Coen, Sector Labour Productivity Specialist
Speakers
Graham Fenwick, Productivity & Change Director - PizzaExpress
Edyta Stec, Operations Director - Gail's Bakery
Travis Fish, MD, Ballie Ballerson - Co-founder, BabaBoom
Chantal Wilson, Interim People Director - NQ64 Arcade Bars

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