Retail Week's Luke Tugby sits down with Chris Conway, Head of eCommerce at Co-op, to reflect on how the past two years have transformed the world of food & drink, and how major supermarket chains are working with speedy delivery services and new tech brands to meet rapidly evolving customer expectations.
Plus, during a challenging time for many consumers, this conversation will examine how sustainability can remain top of the agenda for food & drink retail without compromising product value and customer experience.
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